Programming the MRC via the App: Go to the cogwheel at the bottom left. Choose “Programme”. Choose the number of periods (the number of chosen periods is the same for all days!) Select the days (e.g. Mon, Di, Wed, Do, Fri) you wish to change (small dots turn yellow). Set the desired times and temperature,… Continue reading How do I program the MAGNUM Remote Control via the app or thermostat?
FAQ Category: Thermostats
I have lost the manual for my thermostat. How can I find it?
You can find the available manuals for our thermostats on the download page. If your (MAGNUM) thermostat is not listed here, you can always send an e-mail with a picture of the thermostat to email@example.com with the request for the correct manual.
Can I connect your thermostats to another brand’s system?
Our thermostats switch 230V to the underfloor heating system. When the installed underfloor heating system needs to be powered in this way, our thermostats can be connected to the system. We would advise you to replace the floor sensor with the MAGNUM floor sensor supplied with the thermostat.
I have an older type MAGNUM thermostat. Can I exchange it for a more recent model?
All MAGNUM thermostats are 1-to-1 interchangeable. It is therefore possible to replace your old thermostat with a new variant. Should the installed floor sensor no longer function correctly or be faulty, we would advise you to also replace it with the floor sensor supplied with the thermostat.
I can’t get my MAGNUM Remote Control connected to the Wi-Fi network via the app.
Firstly, check that the device (smartphone/tablet) with which you want to connect the thermostat is connected to the Wi-Fi network and has a good range to the Wi-Fi network. Also check that the Wifi password you enter in the app is the correct one. (The app will not display an error message if you enter… Continue reading I can’t get my MAGNUM Remote Control connected to the Wi-Fi network via the app.
My thermostat displays a sensor fault or a very high/low (unrealistic) floor temperature.
First of all, you can check whether the wires from the floor sensor are connected to the correct terminals on the thermostat. If they are connected correctly, the floor sensor is probably defective and will need to be replaced. For more information, please send an e-mail to firstname.lastname@example.org.
What is the value of my floor sensor?
Our NTC floor sensors have a value of 12K. This is also the default value for our thermostats for electric underfloor heating. An exception to this rule is the Z-Wave thermostat, for which an NTC floor sensor with a value of 10K is supplied.