The heating cable (heat section of the cable), must absolutely not be interrupted. For more information, also see the installation instructions for your underfloor heating.
Contact your installer. If he is present at your premises with a multimeter, you can contact us by telephone during office hours to take stock of the situation.
It is possible to switch multiple systems on one thermostat, if desired. This can be done by the heating wires of both systems to come together in the wall and to connect to the thermostat using clamps in a wall box and then there can be a connecting cable to the thermostat and both systems… Continue reading Can I connect several cables/mats to one thermostat?